The company's reputation suffered due to its _____ handling of customer complaints.
Difficulty: Medium
About this MCQ
This Medium Fill in the Blanks MCQ checks one syllabus fact.
The question is: “The company's reputation suffered due to its _____ handling of customer complaints.”
The accepted answer is B. Poor. “The company's reputation suffered due to its _____ handling of customer complaints.” is answered by Poor (option B). Option A (“Excellent”) does not match the stem; it is a near-miss used to catch incomplete recall of Poor. Option C (“Professional”) does not match the stem; it is a near-miss used to catch incomplete recall of Poor. Remaining alternatives (Efficient) fall outside the same rule and should be eliminated once Poor is identified. Fill in the Blanks questions of this type reward precise definitions rather than approximate associations. Fill in the Blanks recall of this distinction is a regular item in FPSC, PPSC, NTS, and CSS papers.
- A. Excellent
Why not A: “Excellent” is not correct. The accepted answer is B. Poor. “The company's reputation suffered due to its _____ handling of customer complaints.” is answered by Poor (option B). Option A (“Excellent”) does not match the stem; it is a near-m
- B. Poor ✓
- C. Professional
Why not C: “Professional” is not correct. The accepted answer is B. Poor. “The company's reputation suffered due to its _____ handling of customer complaints.” is answered by Poor (option B). Option A (“Excellent”) does not match the stem; it is a near-m
- D. Efficient
Why not D: “Efficient” is not correct. The accepted answer is B. Poor. “The company's reputation suffered due to its _____ handling of customer complaints.” is answered by Poor (option B). Option A (“Excellent”) does not match the stem; it is a near-m
Correct answer
B. Poor
Explanation
“The company's reputation suffered due to its _____ handling of customer complaints.” is answered by Poor (option B). Option A (“Excellent”) does not match the stem; it is a near-miss used to catch incomplete recall of Poor. Option C (“Professional”) does not match the stem; it is a near-miss used to catch incomplete recall of Poor. Remaining alternatives (Efficient) fall outside the same rule and should be eliminated once Poor is identified. Fill in the Blanks questions of this type reward precise definitions rather than approximate associations. Fill in the Blanks recall of this distinction is a regular item in FPSC, PPSC, NTS, and CSS papers.
Source: Fill in the Blanks Official FPSC/NTS/PPSC-Style Reference Guide
Tags: FPSC, PPSC, grammar, vocabulary, sentence completion, NTS
Submitted by: MCQsHub Editorial
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